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Express Passport is officially authorized by the United States Department of State to expediate your passport

Privacy Policy

Passport Forms

Effective: 12/14/2011

Express Passport understands your concerns with privacy and the use of your personal information. Whether you submit a request for a passport or simply browse though our Website, we assure you that we are committed to protecting your personal information.

This privacy policy covers the site www.expresspassport.com. We encourage you to read this Policy carefully before providing any personal information on our Website.

Express Passport has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@expresspassport.com. If you are not satisfied with our response you can contact TRUSTe here.

Information Collection

If you wish to renew your passport, get a new passport, replace a lost or stolen passport, obtain a passport for your child, or make changes to your current passport we will collect the following types of information: name, email address, mailing address, date of birth, travel information such as departure date and destination, your child's name and date of birth.

Use of Information

We use this information to contact you and provide you with the services on the site in which you have expressed interest.
Based upon the personal information you provide us, we will send you an email to verify your information is correct. We will also communicate with you in response to your inquiries and to provide the services you request. We will communicate with you by email or phone, in accordance with your wishes.

Customer Testimonials

We post customer testimonials on our Website which may contain personal information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. To request removal of your personal information from our testimonials, contact us at privacy@expresspassport.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Access to Personal Information

If your personal information changes, or if you wish to delete inaccuracies, you may do so by contacting us at privacy@expresspassport.com. We will respond to your access request within 30 days.
We will retain your information as needed to provide you services. If you wish to request that we no longer use your information to provide you services contact us at privacy@expresspassport.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

We do not share, sell, rent or trade your personal information with third parties other than as disclosed within this privacy policy.

  • We may provide your personal information to companies that provide services to help us with our business activities such as mailing your order, processing your payment or offering you customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
  • We may disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • as we act as your agent to the relevant governmental authorities, either / or US and Foreign governments to secure your travel documents.
  • If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email/and or prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Cookies

We use cookies on this site. We do not link the information we store in cookies to any personal information you submit while on our site. We use cookies to track and target the interests of our users to enhance the experience on our site.
The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies.

Clear Gifs (Web Beacons/Web Bugs)

Our third party service providers employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Social Media (Features) and Widgets:

Our Web site includes Social Media Features, such as the Google Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, andmay set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Links to Other Sites

This Website contains links to other sites that are not owned or operated by us. Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy policies of each and every Website that collects personal information.
This privacy policy applies only to information collected by this Website.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
When you enter sensitive information (such as credit card number, social security number or passport information) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

Changes in this Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Web Site Disclaimer

Express Passport serves as an agent only on behalf of Passport and Visa applicants. We accept no responsibility for the services of Passport Services an agency of the U.S. State Department or any Consulate or Embassy regarding the issuance of passports or visas.

Consular fees and visa submission requirements for different countries may change without notice and we may not know of such changes until we are at the visa office of a country to submit an application and are informed of the change. Passport and Visa applications may be processed through different passport offices/consulates/embassies throughout the country.

We will attempt to process applications based on customer requests and/or jurisdictional regulations but may process at other locations to provide the fastest possible service.

Contact Us:

Express Passport

3100 South Federal High way #A

Delray Beach, FL 33483